Frequently Asked Questions

Answers for research buyers reviewing DNA Longevix products, third-party sourcing, documentation, shipping, pricing, and compliance.

Product Information

Research-use product details, third-party sourcing, handling, and documentation.

What are peptides?

Peptides are short chains of amino acids, the building blocks of proteins. In research settings, they are studied for their roles in signaling, regulation, and other biological pathways.

How do peptides differ from proteins?

Peptides are generally shorter amino acid chains, while proteins are larger, more complex structures. Both may be studied for biological activity, structure, and pathway interactions.

Are your peptides synthetic or naturally derived?

DNA Longevix does not manufacture these products or independently determine their production method. Review any information supplied by the applicable third-party source.

What is the purity level of your peptides?

DNA Longevix does not make an independent purity representation. Any purity information shown in source documents originates from the applicable third-party laboratory and is not independently verified by DNA Longevix.

How do you verify quality and purity?

Products are third-party dual tested in the US. DNA Longevix does not operate the testing laboratories or independently verify their reported results. COAs may be available for selected products and batches.

Do you provide Certificates of Analysis?

Documents identified by a third-party source as Certificates of Analysis may be available for selected products and batches. Availability is not guaranteed, and DNA Longevix does not independently verify those documents.

How should lyophilized peptides be stored?

Follow the handling information provided by the applicable third-party source and your laboratory's own approved protocols. DNA Longevix does not independently establish storage requirements.

How long do reconstituted peptides remain stable?

DNA Longevix does not make stability or usable-life representations. Refer to applicable source documentation and your laboratory's approved protocols.

Do peptides degrade over time?

Product stability information, when available, should be taken from the applicable third-party source documentation and evaluated under your laboratory's own protocols.

What is the difference between lyophilized and liquid peptides?

These labels describe the format identified by the third-party source. Refer to the source-provided documentation for product-specific handling information.

Can I request a peptide that is not listed?

You can contact DNA Longevix with product requests. Availability depends on third-party sourcing and research-use compliance.

Do you offer peptide blends?

Yes, selected blends are available in the catalog. Individual compounds and blends should be reviewed by product page, category, and batch documentation.

What is Biofermented NAD+?

The catalog name reflects the description supplied by the third-party source. Refer to available source documentation for production-method information. The product is listed for research use only.

Pricing & Ordering

Product pricing and larger-order questions.

How are your peptides priced?

Current prices are displayed by product and variant in the catalog. DNA Longevix does not use testing claims to represent or justify catalog pricing.

How do I place a larger research order?

Contact support with the products and quantities required so availability can be confirmed. Current catalog pricing applies to all orders.

Shipping & Processing

Order processing, shipping options, tracking, and packaging.

Where do you ship from?

DNA Longevix ships orders from secure U.S. fulfillment channels to support reliable domestic processing and delivery.

How much does shipping cost?

Shipping cost depends on the order, destination, service level, and available carrier options confirmed after the request is submitted.

What shipping carriers do you use?

Carrier availability can vary by destination and order requirements. Available options are confirmed during order review and fulfillment.

How long does it take to process an order?

Processing times depend on order volume, inventory, payment review, and fulfillment requirements. Order confirmations and updates are provided when available.

Can I track my order?

When tracking is available, shipment updates are provided through the contact information submitted with the order request.

Do you offer expedited shipping?

Expedited options may be available depending on product availability, destination, carrier schedule, and fulfillment timing.

What should I do if my package is lost, delayed, or damaged?

Contact support with your order details, tracking information, and photos if damage is involved. Our team can review available next steps.

Do you offer discreet packaging?

Orders are packaged professionally and securely. Packaging details may vary by product format and fulfillment requirements.

Can I change my shipping address after placing an order?

Contact support as soon as possible. Address changes cannot be guaranteed once an order has entered fulfillment or shipment.

Do you provide order confirmation emails?

Yes. Order confirmations and related updates are sent to the email address provided with the order request when an order is processed.

Third-Party Sources & Documentation

Distributor role, source records, and buyer review responsibilities.

Are your peptides tested for contaminants?

Products are third-party dual tested in the US. The scope of testing varies, so review the applicable COA or laboratory documentation for any contaminant-testing information.

How do you ensure peptide purity?

DNA Longevix does not ensure or independently verify peptide purity. Any purity statement in source documentation is made by the applicable third-party laboratory.

Are your peptides third-party tested?

Yes. Products are third-party dual tested in the US. DNA Longevix does not operate the testing laboratories, and COA availability and content vary by product and batch.

How do I know if my peptide is authentic?

Review the product label, order information, and any source-provided documents. DNA Longevix does not independently authenticate or verify the product.

How often are Certificates of Analysis updated?

Third-party sources control their documents and revision timing. DNA Longevix may make received documents accessible but does not guarantee availability, completeness, or update frequency.

What should I do if I suspect a product has been compromised?

Stop handling the product, preserve packaging and documentation, and contact support with photos, order details, and a description of the concern.

Legal & Compliance

Research-use restrictions, FDA status, and buyer responsibilities.

Are your peptides FDA-approved?

No. DNA Longevix products are not FDA-approved and are offered for research, laboratory, analytical, or in-vitro experimental use only.

Can I use your peptides for human consumption?

No. Products sold by DNA Longevix are not for human or animal consumption and are not intended to diagnose, treat, cure, or prevent disease.

Do I need a prescription to buy peptides from your site?

DNA Longevix is not a pharmacy, clinic, medical provider, or prescribing service. Products are sold only for legally authorized research use.

What does "For Research Use Only" mean?

It means the product is intended only for laboratory, analytical, or in-vitro research settings and not for clinical, therapeutic, human, or animal use.

Do you comply with regulatory guidelines?

DNA Longevix maintains research-use positioning, quality documentation pathways, and customer-facing compliance language. Customers are responsible for following laws in their jurisdiction.

What if I have another question?

Contact DNA Longevix through the contact page with product, documentation, shipping, or research-use questions.

Research use only.

By purchasing from DNA Longevix, you acknowledge that products are for laboratory research use only. DNA Longevix assumes no liability for misuse, improper handling, or applications outside legally authorized research. Customers are responsible for ensuring compliance with all applicable laws and regulations in their jurisdiction.